Privacy Policy

When you submit an enquiry through our Contact form, request a callback, or write to us via WhatsApp, phone or email, we may collect information such as your name, phone number, email address, installation/billing address, the plan you are interested in, and any message you send us. If you become a customer, we additionally collect the information needed to provision, bill and support your connection.

We use the information you provide on a need-to-know basis to: respond to your enquiry, schedule site visits and installation, activate and support your broadband or business connection, send billing and service-related communication, and improve our offerings. We do not sell your personal information to third parties. Information is shared internally only with the team members and installation/support partners who need it to serve you.

We may disclose your information where required to comply with a law, regulation, court order or valid request from a government or regulatory authority, to protect the rights, property or safety of Shree Maurya Infoway, our customers or the public, or to enforce our Terms & Conditions.

Like most websites, we automatically log certain non-personal information when you browse our site, such as your browser type, device type, approximate location and pages visited. We may use tools such as Google Analytics and Google Search Console to understand overall website traffic and improve content — this data is aggregated and is not used to personally identify you.

This website may use cookies and similar local storage to remember your preferences, keep the website functioning correctly, and measure site usage through analytics tools. You can disable cookies from your browser settings; doing so may affect some website functionality.

We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, alteration, disclosure or loss. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Enquiry and lead information submitted through this website is retained only for as long as reasonably necessary to respond to you and follow up on your enquiry, after which it is deleted from our systems. Customer account records are retained for as long as required to provide the service and to meet our legal and accounting obligations.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our website or services after a change constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy or wish to access, correct or request deletion of your personal information, reach out to us: